Privacy Policy

How LOEA handles personal information — we collect what is needed to run the Service, keep it secure, and never sell it.

Last updated: 31 October 2026

This Privacy Policy explains how personal information is collected, used, shared, and protected when you use LOEA Sports ("LOEA", the "Service") — the website, apps, and related features.

LOEA was created and is supported by PNT Consulting ("we", "us", "our"). Privacy questions and requests should be directed to PNT Consulting at info@pntconsulting.co.za.

1. Information we collect

Account and profile

  • Name, email address, and phone number if you provide one
  • Organisation, club, or league details linked to your account
  • Role (for example admin, coach, player, parent, scout, or fan) and preferences

Sports operations data

Depending on how your organisation uses LOEA, this may include:

  • Player and team details (such as age group, roster, and stats)
  • Fixtures, results, tables, and attendance
  • Documents uploaded by your organisation (such as consent forms), where that feature is used
  • Messages and announcements sent through the platform

Billing

  • Plan selection, invoices, payment status, and transaction metadata
  • Payment card details are typically handled by payment providers and are not stored directly by LOEA

Device and usage

  • IP address, device or browser type, pages viewed, and logs used for security and diagnostics

Cookies and local storage

We use cookies and local storage for authentication sessions, preferences, analytics, and performance.

2. Google Sign-In

If you sign in with Google, we may receive:

  • Your Google account email address
  • Basic profile information (such as name, profile picture, and Google user identifier)

We use this only for authentication, account creation or linking, and securing access.

We do not sell Google user data, and we do not use it for unrelated advertising. We request the minimum OAuth scopes needed for login unless otherwise shown to you at consent time.

3. How we use information

  • Provide, operate, and maintain the Service
  • Create and manage accounts, roles, and permissions
  • Process subscriptions and billing where applicable
  • Provide support and respond to requests
  • Improve features, reliability, and user experience
  • Secure the Service (fraud detection, abuse prevention, audit logs)
  • Send service-related communications (such as password resets and system notices)

4. How we share information

We may share information with:

  • Service providers that help run the Service (hosting, authentication, payments, email, analytics). They process data on our instructions.
  • Your organisation — authorised admins may access data needed to manage club or league operations.
  • Legal and safety — where required by law or necessary to protect rights, safety, and security.

We do not sell personal information.

5. Retention

We retain personal information as long as needed to provide the Service, comply with legal obligations, resolve disputes, and enforce agreements. Billing and security logs may be retained longer for legitimate business and legal reasons.

6. Security

We use reasonable administrative, technical, and organisational measures to protect information. No system is perfectly secure, so absolute security cannot be guaranteed.

7. International transfers

Your data may be processed in countries other than where you live, depending on where service providers operate. Reasonable safeguards are applied to protect that data.

8. Your rights

Depending on your location and how your account is managed, you may request access, correction, or deletion of personal information, or object to certain processing. Contact info@pntconsulting.co.za.

9. Children and youth sports

LOEA may be used for youth sports. Organisations are responsible for obtaining parental or guardian consent where required and ensuring they have a lawful basis to upload children's information.

10. Updates

We may update this Privacy Policy from time to time. If changes are material, we will notify users in a reasonable way.

11. Contact

LOEA Sports is created and supported by PNT Consulting.

  • Email: info@pntconsulting.co.za
  • For privacy questions or data requests, use the same address and include "Privacy" in the subject.